John R said:
Like we havent already thought of that one.....Tell a optician they will have to pay extra and you can hear the sharp intake of breath miles away....
All they say is so & so dont charge me extra...and i'll go to them in future.
Ours even moan about standard mail charges they expect everything to be free...
They want freepost lables to send orders in and NO postage charges on work sent back to them....
Like I say Smarten up!
I moaned at the gas pump a few months back when gas hit $2.15 a gallon...that's right, I moaned the entire time my hand was squeezing that lever! I moan every time I buy a roll of stamps too! A lab I use for AR use to ship everything free of charge until about 2 months ago, now they charge, I still wrap those lenses up and send them to them.
If you are doing quality work and giving good service, a couple of bucks on an order shouldn't stop people from coming to you. Now if your work is shotty and you give poor service, then you need to give,give, give to attract their business! For me, charge me postage, make a buck on me...just give me good work and good service.
That's what I give my customers, and I'm not afraid to charge for it either.
Labs created this monster years ago, and they forgot to change with the times, and those big boys are chompin' at the bit, waiting for you to buckle!
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