i get these type of problems from time to time ...
customer orders a super hi-index lens like 1.74, pays a bunch of money, and when he picks it up, he compares it to his current lens (which he said is 1.67) and says "there's no difference!"
and then I tell him that his new frame has a wider lens and the reduction in thickness from going to 1.74 had been negated by the wider lens, and then show him the chart showing how the lens thickens out at the ends for wider lens etc etc ...
and then he says "how do I know you gave me 1.74 and not some cheaper lower-index" ?
i get this from time to time ... any ideas what to do with such a customer ?
Thanks!
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