CyberEYES Digital Dispensing Solution

**Jim Barnette** · 01-31-2009, 11:08 AM

Take a look at the enclosed information and then ask yourself how impressed you'd be if someone measured your $500 eyeglasses with a ruler, piece of tape and a felt tip pen? CyberEYES gives your opticians the tools they'll need to eliminate remakes and sell more premium products.
Countless practitioners from all over North America have already employed this incredible technology and the word is spreading quickly.
The CyberEYES imager provides the ultimate fitting experience resulting in better vision and happier patients. Our proprietary measurement techniques uses "Ultrasonic Transducer Technology" to calculate the most precise measurements on the market without having to attach a separate apparatus to the frame. Additionally, CyberEYES educates the patient on their lens and frame selections to help them choose products that enhance their vision and now we've added the CyberEYESVTO (Virtual Try On) which allows you to keep your office open 24/7.
Just some of the many benefits of CyberEyes include:
• Eliminate or greatly reduce remakes
• Increased sales of premium products
• Quicker decisions by patients
• Attract new patients
• Increased patient loyalty due to better fitting eyeglasses
Don't leave your dispensary behind when utilizing technology to set yourself apart. CyberEYES offers the high touch, high-tech solution that so many practitioners are searching for. You'll soon understand why so many have joined the CyberEYES family and made this technology a mandatory part of their patient flow process.
Visit our website www.cyber-imaging.com to arrange a functionality demonstration.

**Judy Canty** · 01-31-2009, 03:03 PM

What is your relationship with this company?

**HarryChiling** · 01-31-2009, 03:27 PM

One of the features lists full e-commerce capabilities or let the patient reserve the frames. This is hinting at removing a human from measuring or taking measurements.

Our proprietary measurement techniques uses "Ultrasonic Transducer Technology" to calculate the most precise measurements on the market without having to attach a separate apparatus to the frame.

I am assuming that the transducers are to measure the distance to the patients face while taking measurements and the image scaled and measured, not the most accurate as ultrasonic transducers can be off if the density of the material being echoed is too soft. Also if the customer is positioned at an angle other than 90 degrees or perpindicular to the camera then the image will be interpreted wrong with a narrower than normal PD measure.

Take a look at the enclosed information and then ask yourself how impressed you'd be if someone measured your $500 eyeglasses with a ruler, piece of tape and a felt tip pen? CyberEYES gives your opticians the tools they'll need to eliminate remakes and sell more premium products.

I won't take offense to it if you won't take offense to my post. I would change opticians in this statement to frame stylist, since I would trust my measures with a ruler or pupilometer over this equipment anyday, but i would more than likely trust this equipment to a framestylist with a ruler. This equipment is more about sales than it is about fitting and dispensing eyewear. Never has "selling the sizzle not the steak" been more appropriate.

And Judy my sneaking suspicion is that he works or lives in Raleigh, NC and doesn't bother reading the forum rules or policies..................

**Jim Barnette** · 02-01-2009, 06:37 AM

Harry,

Thanks for the reply and I certainly don't take offence. Frankly, you make some very good points so let me address them. First you mentioned that the VTO frame reservation feature take's the frame stylist out of the picture. Actually the frames are reserved to your office where the patient would then come to be properly fit with CyberEYES. I'd be glad to forward more information to you. Secondly, the Ultrasonic Transducer Technology has a proven track record of accuracy. Furthermore, this technology in not intended to remove the frame stylist from the fitting in fact, it is designed to do just the opposite.
Finally, I do like your suggestion on frame stylist and will use it often in the future.
I do live in N.C. and I'm the VP Sales for CyberImaging, Inc.

Jim

**Jim Barnette** · 02-01-2009, 06:44 AM

[quote=Judy Canty;282220]What is your relationship with this company?[

Hi Judy....I'm the VP Sales for CyberImaging, Inc.

**Judy Canty** · 02-01-2009, 08:20 AM

Thanks Jim. In that case, these are part of the posting guidelines you agreed to follow when you registered:

In order to post items and services for sale in this forum, you will need to first purchase one of the OptiBoard Subscriptions available in under Paid Subscriptions in your User CP. After this, you can post in the Optical Marketplace forum.
Please identify all potential conflicts of interest clearly. If you are commenting on an issue or product that you have a financial interest in, you must identify this relationship. It is also all right to mention your product or service in response to another message. All I ask is that you do this without turning it into a major advertisement, and that you follow the previous point and identify your relationship to this product.

**Jim Barnette** · 02-01-2009, 08:27 AM

Judy,

Thank you....I was new to the site and wasn't fully aware of the procedure you mention.

Once again....thanks

**Refractingoptician.com** · 02-01-2009, 08:54 AM

When you are ready , could we have a discussion on this topic in the Profesional Only Forum, where you might also discusss cost ?

**Jim Barnette** · 02-01-2009, 09:05 AM

I would be pleased to do that however, it may be best if I scheduled a "live" on-line functionality demonstration for you. If this is something you'd be interested in doing just visit our website and request it. Frankly, seeing the technology in action is much more powerful than trying to explaining it in words.

Thanks....Jim

**Barry Santini** · 02-01-2009, 11:26 AM

This is not unlike that old, fated Pierre Fay endeavor of a few years ago, where your clients came in your office and had a digital photo taken of themselves, with a receipted username and password. Then, they went home to login and "try on" frames and lens options from a per-determined assortment. The camera has also created a pupillary reflex for measuring PD and heights. The clients then made their selections, placed it in the shopping cart, and paid for it online. They rec'd an email telling them when to pick-up the finished eyewear at their practitioner's office.

Just who do you think would be responsible for they eyewear either not fitting well, not seeing well, or not "being what I thought I had ordered" ?

Who?

WHO?

Yeah, that's right...you!

But you weren't even part of the selection process. This smacks of the same, to my eyes.

It assumes that clients, by themselves, will be intuitively be able to select optimal, bespoke eyewear at home. And, select the lens choices/additions as well.

Good luck!

Barry

**Jim Barnette** · 02-01-2009, 11:43 AM

Hi Berry,

I'm familiar with the technology you speak of. Unfortunately that organization ceased operations in the U.S a few years back. Futhermore, the virtual try on you speak of never actually made it to market. After Eyeweb's demise an existing imaging corporation in the U.S. (CyberImaging, Inc) took the technology and has made it the leading digital dispensing technology in the industry. I would suggest that before judging this technology too harshly that you once again review it with an opened mind. This virtual try on program (unlike the others) is promoted and backed by the patient's practitioner on the practitioner's own website.

Regards...

**Barry Santini** · 02-01-2009, 12:31 PM

OK, Jim, I will keep an open mind!
Will you be at VEE, so I can get a first-hand demonstration?

Barry

**Jim Barnette** · 02-01-2009, 01:47 PM

Thank you Barry. Most definitely we'll be at Vision Expo East. Our website lists all the major shows we'll be attending again in 2009. Make note that we're located in the Eyefinity/OfficeMate booth.

I'll be looking forward to our meeting.

Jim

**Reliable Optics** · 02-02-2009, 09:40 AM

Originally Posted by Jim Barnette

Make note that we're located in the Eyefinity/OfficeMate booth.

Jim

Why?

**Jim Barnette** · 02-02-2009, 09:47 AM

We are industry partners with EyeMaginations and OfficeMate. OfficeMate is also a Distributor/Reseller of the CyberEYES Digital Dispensing Solution and the CyberEYES program is also interfaced with their PMS/EMR program.

Hope this helps.....

**Steve Machol** · 02-03-2009, 12:46 AM

Advertising belongs in the Marketplace forum, not here. Same goes for this post:

http://www.optiboard.com/forums/showthread.php?t=33824

**Jim Barnette** · 02-03-2009, 05:10 AM

Steve,

Since joining the Optiboard site I was made aware of the operating procedures for posting. I've since revisited the site rules and have paid the subscription for the Market forum. More attention will be paid to that area going forward.

Sorry for the error,

Jim

**Roy R. Ferguson** · 02-03-2009, 07:06 AM

Please note: We paid for one of units two years ago. It is still on backorder.

Roy

**Roy R. Ferguson** · 02-03-2009, 07:09 AM

Please note: We paid for one of units two years ago. It is still on backorder.

Roy

(That's better)

**Roy R. Ferguson** · 02-03-2009, 07:10 AM

I have no idea why the font is so small. Take out your readers!

Roy

**Jim Barnette** · 02-03-2009, 07:27 AM

Roy,

Sorry, I am not aware of this issue. I'll follow up and definitely contact you before the end of this day.

Jim

**Fezz** · 02-03-2009, 07:29 AM

Originally Posted by Roy R. Ferguson

Please note: We paid for one of units two years ago. It is still on backorder.

Roy

(That's better)

Thanks for the heads up Roy!!!

I will proceed with extreme caution!

**allanon** · 02-04-2009, 08:18 PM

Interesting thread.

We bought our CyberEyes unit last May and had it within a couple weeks (training is involved). We love it. I emailed them last night and received an after-hours reply. Our patients definitely like it.

**chip anderson** · 02-04-2009, 09:33 PM

As I said, it no matter what you can do with your hands, eyes and brain. It's what you appear to be. High tech probably sells as well as sex.

Only problem is you can't tell if either has any value without sampleing.

Chip