What Is The Stupidest Question You Have Been Asked

[GokhanSF]

Gokhan: Just tell them that is taken by the person they buy thier glasses from.

I did. He called me a liar :)

[Browneyes1208]

Gokhan: Just tell them that is taken by the person they buy thier glasses from.

Brown Eyes: I have had them not bring thier artificial eye when they were here for an artificial eye check-up.

OH wow!

[Browneyes1208]

Another one.... Customer calls in the next day we did his exam and:

Customer: I had my eye exam yesterday but Dr. didn't write my seg height. Can you give that to me?
Me: Hmmm, no I can't as seg ht. is not a part of the exam. We take your seg ht after you choose your glasses as it will change in each frame.
Customer: Ohh that is ridiculous. I am not dumb. You guys do everything to keep my business there. Why would my eye measument change in different frames?
Me: Clearly sir you are not dumb but maybe a little bit of reseach would help.
Customer: I am not coming back there again. You people are liars. And he hangs up....

It kills me because he probably doesn't even know what a seg ht. is! (Nor should he) People will come in and say I HAVE to have a frame with a 52 eye size...try to explain to them different shapes can make them different sizes...no, a 52 eye is what they need.

[GokhanSF]

It kills me because he probably doesn't even know what a seg ht. is! (Nor should he) People will come in and say I HAVE to have a frame with a 52 eye size...try to explain to them different shapes can make them different sizes...no, a 52 eye is what they need.

+1.... I got this so many times it even started to sound normal to me :) What I normally do is, select a frame with 52 eye size which fits more like 60 eye size and have them try it on, just to prove your point.

[EyeManFla]

One exception: Costa Del Mar. The Mobil gas station and the Ace hardwear store sold the same sunglasses as we did...thankfully for the same price. But, of course, our customers expected their insurance discounts.

What is the difference between the sunglasses at gas station and the ones you have? and why do they cost more than those?

[GokhanSF]

One exception: Costa Del Mar. The Mobil gas station and the Ace hardwear store sold the same sunglasses as we did...thankfully for the same price. But, of course, our customers expected their insurance discounts.

Wow, in that case that is a line I will never put in my store. Anyway, my customer was talking about "Ironman" brand :)

[gmc]

It kills me because he probably doesn't even know what a seg ht. is! (Nor should he) People will come in and say I HAVE to have a frame with a 52 eye size...try to explain to them different shapes can make them different sizes...no, a 52 eye is what they need.

We had a lady that would call in every couple of weeks and ask if we had gotten in any new 51's. It was funny when we would have a newbie that took the call.

[NCspecs]

We had a lady that would call in every couple of weeks and ask if we had gotten in any new 51's. It was funny when we would have a newbie that took the call.

Now that is funny!

[NCspecs]

I had a guy today who wasn't stupid, he was just a poisonious person. He was a real donkey with the front desk ladies and kept the Dr in the room for an hour and a half. When he got done ravaging the rest of the office he came for me. Unfortunately (for him) I have a tendency to go toe to toe with anyone, especially bullies.

He wanted a lens replacement in a pair of 5 year old Silhouettes which I agreed to do, but he wanted the exact shape of the lens and we don't carry Silhouettes. Since he couldn't leave his glasses with us for a trace, I offered him two choices; remember the name of the office that dispensed the glasses or let me change his shape to one of the Charmant styles I do have.

He got this nasty smirk on his face and said, "Isn't it obvious what shape it is? You can't figure that out?"

To which I replied, "Sure can sir! How would you like me to describe it over the phone to my lab?"

[becc971]

Me: "thank you for calling Vision _(insert name here)_ how can i help you?"
Patient: "do you guys do circumcisions?"

seriously, there's vision in our company NAME. really?

[William Walker]

Me: "thank you for calling Vision _(insert name here)_ how can i help you?"
Patient: "do you guys do circumcisions?"

seriously, there's vision in our company NAME. really?

Your reply should have been, 'Not on the Sabbath.'

[EyeManFla]

but I thought you guys were ops-sta-tricians.....

Me: "thank you for calling Vision _(insert name here)_ how can i help you?"
Patient: "do you guys do circumcisions?"

seriously, there's vision in our company NAME. really?

[Uncle Fester]

"Can I help you?"

"Yes. Do you have a catalog with the frame prices I can look at?"

"The prices are on the frames."

"No. Your prices."

[Robert_S]

"Can I help you?"

"Yes. Do you have a catalog with the frame prices I can look at?"

"The prices are on the frames."

"No. Your prices."

What did you say?

[AngeHamm]

What did you say?

Yeah, I kind of want to know too.

[Uncle Fester]

What did you say?

"Sorry but that's priviledged industry information."

He said he understood. I guess he thought there was no harm in asking.

[RTaucher]

I also work as an ophthalmic tech and as part of our work up, I will have them keep their head straight and follow my fixation light with their eyes only. With a straight face, they will ask me " both eyes or just one eye?"

[RTaucher]

I've told pts that I want to check their pressure and they start to remove their shirts.

[RTaucher]

Ever have anyone bring in their present lenses and ask to have them "photosynthesized". (they wanted transitions.)

[NCspecs]

I also work as an ophthalmic tech and as part of our work up, I will have them keep their head straight and follow my fixation light with their eyes only. With a straight face, they will ask me " both eyes or just one eye?"

Next time someone asks that say, "one eye at a time please" and act frustrated when they can't comply. :)

[RTaucher]

We once had a patient named Dr. Seymour Hyman.

[J.P.]

I had a guy call me today, not a patient in our office, and asked if I could make a pair of Maui Jim Suns with his RX. I told him of course, and asked which frame he was interested in, and asked if they would be single vision, or progressive. He responded "No I'd like thems to be dark alls the times". Yes sir they will be dark, do you also need up close correction to read? "I don't know what you mean." .... This went on for a while.After getting through that, and telling him the price of the Sunglasses. He said:

"Great!!! I'll fax over my subscription, can ya take a check over da' phone?"

I'm not making this up, wanted me to fit him and take a check..... over the phone.....

God bless him

[J.P.]

I've told pts that I want to check their pressure and they start to remove their shirts.

Is your Patient Basis hot women? If so..... Need a new tech?

[becc971]

had a woman come in today SEVEN months after getting trial contacts and purchasing four boxes of the new RX, all of the boxes were opened, one or two lenses taken out of each "can i return these?" and then "why are the ones with stigmatasm <-- how she said it! more money" and "is it okay to wear them for longer than one month if i take them out every night and clean them?"

every person who wears contact lenses should have to pass a sanity test.

[becc971]

had a woman come in today SEVEN months after getting trial contacts and purchasing four boxes of the new RX, all of the boxes were opened, one or two lenses taken out of each "can i return these?" and then "why are the ones with stigmatasm <-- how she said it! more money" and "is it okay to wear them for longer than one month if i take them out every night and clean them?"

every person who wears contact lenses should have to pass a sanity test.

see also: a gentleman came into our satellite office after wearing the same contacts for 8 months without taking them out of his eyes, and wondered why the doctor wouldnt give him a new pair. -8.00 OU, no backup glasses, true story.