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Thread: VSP Change in redo procededure just got a lot harder (I think)...

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    Compulsive Truthteller OptiBoard Gold Supporter Uncle Fester's Avatar
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    Confused VSP Change in redo procededure just got a lot harder (I think)...

    Do we now need to send a First -Time Redo Verification form for all redo's?

    It looks like the labs will now require this as they will now bill each office for a redo then VSP will reimburse us for the redo as long as we send the job back with a completed form.

    Am I reading this right?

    If so- Oy Vie!!!

    After further discussion with my main VSP lab it looks like it needs to be done with the less common authorization where "Lens Enhancements" are involved.

    In this case where a sv changed to a Comfort- after credit for the sv and the $20 enhancement charge he would have paid anyway- we would apparently lose about $20 if we do not send in the form for VSP to reimburse.

    Stay tuned if this changes further as their main VSP guy was gone for the weekend...
    Last edited by Uncle Fester; 07-13-2018 at 02:18 PM.

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