Critics question optics of endorsement

Jonathan Fowlie, Vancouver Sun

Published: Saturday, January 22, 2011

Hardy agreed. "We've had direct experience with Kevin's leadership and, quite frankly, we think he's done a good job," he said in an interview Friday.
"We have no qualms about saying we appreciate that Kevin Falcon is a responsible guy who has made change that has helped our business, and we think he's a good choice for leader."
Hardy would not say how many people received his email, saying only that it went to about 10 per cent of the company's British Columbia customers, which he characterized as being "more than hundreds."
"It went to a subset of people we thought would be interested, primarily people who bought glasses or contacts and had a good experience with our company," he said.
"We do message our customers from time to time on things we think should be important to them."
jfowlie@vancouversun.com