I've got a little AR problem. I made 3 pairs of eyewear for a premium patient and one for his wife, all Essilor lenses with Crizal Avance. My patient recently returned to me complaining all the lenses are immpossibly hard to keep clean, and that his wife experiences the same thing. They are not new to AR, have both been wearing it for years, and understand the whole cleanability issue with AR in general. However, what boggles me is that they claim their old Lenscrafters AR lenses are much easier to clean and keep clean than my Avance lenses.
I have the advantage of having worked for Lenscrafters and having familiarity with their particualr version of "Scotchgard Protector" as well as Crizal's, and I know full well Crizal is superior in every way. But I don't see a way to communicate this to the patient when he firmly believes his experience is contrary.
I want to switch him into something else, but in my experience nothing is better for cleanability than Avance. I want to replicate his satisfaction with his old lenses, but I really can't imagine what to substitute to be sure I improve the situation. Just subbing some less premium AR hoping it will be like LC's is an expensive shot in the dark. I would prefer a more educated and experienced alternative, so that's why I'm asking here.
Anyone have thoughts on this issue, or a very favorite AR for cleanability alone?
Thanks,
Daniel
PS The complaints are about a smudgy film on the lenses. When clean the vision is perfectly clear and excellent, it just won't stay that way. So I'm concerned here primary with the oleophobic properties, everything else is secondary.
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