We're having issues with our Stratus. When left on for a hour, maybe two, the video monitor goes off. We're left with a white window showing Brightness/Contrast settings. The scanner still works, but with no video we can't properly align for a scan. The only way to get the monitor image back is to reboot the entire system (Windows).
Is there anyone out there who has looked into these systems before? I'd be comfortable taking it apart.
edit:
By video monitor, I mean the viewfinder camera embedded image. Picture attached.![]()
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