I'm a provider for VisionCare insurance. The way they calculate the frame overage for patient is Wholesale cost - Frame Allownce = x dollars amount times 2 which is the patient's responsibility.

How do I go around telling patients their frame overage WITHOUT telling them what the wholesale cost of the frame?

Visioncare said that they tell the patient the frame retail allowance, so they know what to expect. But the way they calculate frame overage,, you have to tell the patients the frame whole sale price.