Originally Posted by
Crystalpluto
I work in a corporate office that was originally private practice before it was sold. Not a manager, just a lowly worker bee, whose manager is way too busy to invest a lot of time to solve this issue. Corporate has sent us silhouette drill mounts but say they're unable to provide the silhouette brand name repair kits. I'm unable to talk to a live person, or anyone for that matter, because of all the red tape and we don't do our own ordering so I'm unable to get an account number for silhouette. The "repair kit" sold as a replacement is pitiful, we have one already, and I was wondering if anyone knew of a place online that sells the brand name kits? I've tried contacting silhouette directly and they can't give me my account number but they gave me the rep email address for my area. I emailed the rep, about 2 weeks ago, explaining the situation, but she hasn't responded and I don't think she will at this point since we don't make the decisions about what styles we carry any more. Can anyone point me to where I need to look or even sell me a kit at this point??? Kind of desperate here and very frustrated......grrrrrr. Thanks everyone for any help or direction you could provide!!!!
Bookmarks