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Thread: Optronics 7 EX Stuck in boot up...

  1. #1
    Eyes eastward... Uilleann's Avatar
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    Optronics 7 EX Stuck in boot up...

    I've just run into a problem with our Optronics 7EX Edger. Its stuck on a startup screen thats says "initializing keypad" and has locked out the buttons.

    Have tried calling the [no] help line but can't get through to anyone.

    Any advice would help.
    Last edited by Uilleann; 08-09-2022 at 03:23 PM.

  2. #2
    Master OptiBoarder
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    Check ribbon cable connections @ both keypad assy and CPU to make sure it is seated in.

    I did have to replace keypad assy once on an my 7E so not that uncommon

    DAC Technologies has the part you need

    7E-7EX-Consumable-Repair-Parts-List.pdf (nationaloptronics.com)

  3. #3
    Eyes eastward... Uilleann's Avatar
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    Awesome! Thank you! (The above message wasposted by the boss) I'll check cables and see if that does the trick. It's not a particularly old edger, only 2-3 years I think, but I suppose those bits can still come loose over time. Cheers - will update here with eventual fix. We've also got a call into NO tech support as well, so hopefully we'll have it sorted soon.
    Last edited by Uilleann; 08-10-2022 at 11:55 AM.

  4. #4
    Eyes eastward... Uilleann's Avatar
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    So turns out we had a bad chuck, and in addition a blown chip on some such board, or another. (Getting the info 2nd hand here) But seems like it well and truly messed the bed on us yesterday. 2 weeks for parts.

    Joy.

  5. #5
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    Glad you sorted it all out

  6. #6
    Eyes eastward... Uilleann's Avatar
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    Eventually anyway, I'm hoping. If after the 2 week wait, the new parts don't fix the issue, then it'll be on to deeper potential issues.

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