Results 1 to 11 of 11

Thread: Nassau's Stock Lens Ordering Site Not Working?

  1. #1
    Master OptiBoarder AngeHamm's Avatar
    Join Date
    Apr 2010
    Location
    Richmond, VA
    Occupation
    Optical Retail
    Posts
    2,241

    Nassau's Stock Lens Ordering Site Not Working?

    Does anyone else use Nassau to order stock lenses? Their website hasn't been working for a couple days now and I don't have a phone number for the lab to look into it.
    I'm Andrew Hamm and I approve this message.

  2. #2
    Master OptiBoarder
    Join Date
    Jun 2000
    Location
    California
    Occupation
    Dispensing Optician
    Posts
    2,731
    800-526-0313

  3. #3
    Master OptiBoarder AngeHamm's Avatar
    Join Date
    Apr 2010
    Location
    Richmond, VA
    Occupation
    Optical Retail
    Posts
    2,241
    Not all heroes wear capes.
    I'm Andrew Hamm and I approve this message.

  4. #4
    Master OptiBoarder LENNY's Avatar
    Join Date
    May 2000
    Location
    BROOKLYNSK, NY USA
    Occupation
    Dispensing Optician
    Posts
    4,340
    Still down, using Kmars

  5. #5
    Eyes eastward... Uilleann's Avatar
    Join Date
    Jan 2007
    Location
    Utah
    Occupation
    Dispensing Optician
    Posts
    3,016
    Down for us in UT too.

  6. #6
    Rising Star
    Join Date
    Jul 2009
    Location
    Charleston S.C.
    Occupation
    Dispensing Optician
    Posts
    58
    You can place an order by phone. Free overnight shipping on orders over $125

  7. #7
    Master OptiBoarder AngeHamm's Avatar
    Join Date
    Apr 2010
    Location
    Richmond, VA
    Occupation
    Optical Retail
    Posts
    2,241
    Nope. Fix it, Nassau. I just ordered a bunch of lenses from Plexus and ABB.
    I'm Andrew Hamm and I approve this message.

  8. #8
    Compulsive Truthteller OptiBoard Gold Supporter Uncle Fester's Avatar
    Join Date
    Dec 2004
    Location
    At a position without dimension...
    Occupation
    Dispensing Optician
    Posts
    4,978
    Server farm ransomware attack on our EHR had us scrambling last December. They were not using google.

    Told it would be back in a few days it took about 3 weeks.

    We were grateful we had paper backup.

    I hope it's not this!
    Last edited by Uncle Fester; 05-12-2022 at 09:23 AM.

  9. #9
    Master OptiBoarder LENNY's Avatar
    Join Date
    May 2000
    Location
    BROOKLYNSK, NY USA
    Occupation
    Dispensing Optician
    Posts
    4,340
    We probably will never know what it was....

  10. #10
    Compulsive Truthteller OptiBoard Gold Supporter Uncle Fester's Avatar
    Join Date
    Dec 2004
    Location
    At a position without dimension...
    Occupation
    Dispensing Optician
    Posts
    4,978
    Nassau's phone intro says they are back.

  11. #11
    Compulsive Truthteller OptiBoard Gold Supporter Uncle Fester's Avatar
    Join Date
    Dec 2004
    Location
    At a position without dimension...
    Occupation
    Dispensing Optician
    Posts
    4,978
    Quote Originally Posted by Uncle Fester View Post
    Nassau's phone intro says they are back.
    Be prepared to call them to have them send you a temporary password.

    Wait time yesterday was about 30 minutes but we did get it reset.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Stock Lens Ordering System
    By Dpcbb in forum General Optics and Eyecare Discussion Forum
    Replies: 6
    Last Post: 06-14-2018, 09:35 AM
  2. A post from Essilor regardings the perils of ordering irony. I mean ordering online.
    By edKENdance in forum General Optics and Eyecare Discussion Forum
    Replies: 8
    Last Post: 05-09-2014, 08:11 AM
  3. Nassau Lens
    By LENNY in forum General Optics and Eyecare Discussion Forum
    Replies: 26
    Last Post: 12-13-2011, 11:34 PM
  4. Nassau Lens Emails
    By LENNY in forum General Optics and Eyecare Discussion Forum
    Replies: 2
    Last Post: 11-17-2003, 08:19 PM
  5. Ordering one lens only
    By Michele in forum Ophthalmic Optics
    Replies: 6
    Last Post: 08-09-2001, 05:01 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •