Hello everyone,
if a customer brings in a rx, the change isn’t much, let’s say the rx has gone up by -0.25 in the distance and/or +0.25 in the add. They want to know if it’s worth spending the money for such a small change, we want to sell them lenses only or a complete set?
Do you just say any change by the doctor should be updated and can make a difference or do you say it’s a minuscule change and let the customer use their existing glasses and loose the sale?
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