I have a few jobs that were paid in full or half down but patient hasn't picked up even though I've notified them several times. One was billed to a vision plan. What is a reasonable policy for this situation? I feel if it's paid in full we just hang on to it and hope they come; but one has been her nearly two years and I'm afraid if I donate them and then the patient shows later to get them I'll be in a pickle. Also, if insurance paid their share, do I have to negate the fees?
What are the legal responsibilities, or the policies at your office? Feedback appreciated. thanks
Bookmarks