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Thread: Tips and Tricks for your customers!!

  1. #1
    Rising Star
    Join Date
    Nov 2019
    Location
    North America
    Occupation
    Dispensing Optician
    Posts
    55

    Tips and Tricks for your customers!!

    What tips and tricks do you tell your customers in general?

    It’s all about education and providing customer value so they come back to you!


    I’ll start off, I always tell customers to wear their glasses on and off with both hands because one side will go slack, one temple will become loose, etc.

  2. #2
    Master OptiBoarder
    Join Date
    Jun 2012
    Location
    Mitten State
    Occupation
    Ophthalmic Technician
    Posts
    713
    "If you tell me the truth right from the start it will save us both a lot of time and aggrivation"

  3. #3
    OptiWizard
    Join Date
    Mar 2007
    Location
    Connecticut
    Occupation
    Dispensing Optician
    Posts
    316
    Quote Originally Posted by Lelarep View Post
    "If you tell me the truth right from the start it will save us both a lot of time and aggrivation"
    If you're having a problem, you need to come in and talk with us. We don't read minds and we don't make house calls.

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