I can't seem to place an order. When i select the progressive, a box pops up telling me i'm out of range...This happens regardless of the lens type selected.

The rx is as follows -0.50 -0.50 x 090 O.U. +1.75 add
I've called them twice and the reps have no idea what is causing it. They tried inputting the order with the same results, and keep telling me to delete the order and start over in a day or two...I tried this again today. No luck. Waiting now for another call back.

Anyone else fighting with this?