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Thread: 4T Tracer Not sending job

  1. #1
    OptiBoard Novice
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    Jun 2010
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    Grandview, WA
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    Optical Retail
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    4T Tracer Not sending job

    Hello!

    We have a 4T tracer and suddenly stopped sending the jobs to the edger and will only save them! Has this happened to anyone else? I have tried going over all of the settings but cant seem to figure it out.

    Thank you!

  2. #2
    OptiBoard Professional Excel-Lentes's Avatar
    Join Date
    Oct 2001
    Location
    Hartford, CT
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    Dispensing Optician
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    254
    Sorry to hear about your 4T issues. I would strongly suggest you call for tech support. This happened to my edger a few years back and it turned out that the cable connecting the tracer to the edger was toasted. You could bring the cable to a local store and have it tested. Best of luck!

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