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Thread: Emailing glasses Rx HIPPA violation?

  1. #1
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    Emailing glasses Rx HIPPA violation?

    Is it a HIPPA violation to email a patient their prescription to their personal email? Our Dr. Wont allow us to email Rxs unless it is a secure email which is irritating patients.

  2. #2
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    That is ridiculous! And it's called HIPAA

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    Compulsive Truthteller OptiBoard Gold Supporter Uncle Fester's Avatar
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    Nobody in Washington DC is going to prosecute anyone for this. Ever. Period.

    Now if you're Doc figures this patient is lost to a discounter/internet than that's the office policy and so be it. We always suggest a picture on a cell phone ensures the rx handed to them can be duplicated as needed.

    This policy is a two edged sword- especially if that person is a long time patient imo.

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    Our technology here is so old. We don't email anything to a patient because we don't trust the security. We aren't set up to be able to email an Rx anyway. The photo on a cell phone is always recommended. Always a good idea for emergencies when traveling.

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    The current doctor I work for and the last one I worked for both refuse to email a prescription, insisting it is illegal, even though it isn't. They just didn't want to risk it or bother setting up a secure email. It is very frustrating but if you blame it on HIPPA and sympathize with how annoying it is then patients typically will get irritated at the law instead of you which helps a little bit : ^ )

  6. #6
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    At least we don't blame it on HIPPA. We know we are still stuck in the last century

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    Master OptiBoarder AngeHamm's Avatar
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    Huh. I have always been told that sending any prescription information via email is a HIPAA violation.
    I'm Andrew Hamm and I approve this message.

  8. #8
    Master OptiBoarder OptiBoard Silver Supporter lensmanmd's Avatar
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    It is legal, it is not a HIPAA violation if, and only if, it is sent via secure email.
    I bend light. That is what I do.

  9. #9
    What's up? drk's Avatar
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    I think, too, that just "typing it on an email" is not a prescription. (I've had people ask for that.)

    It would have to be an electronic, signed copy attached to an email.

    Plus, don't you all retain a copy of the prescription when filling it? We at least scan the outside Rx into our system (or retain a photocopy if a paper record).

    How could a cell-phone photo be sufficient, legally? Is it just that, in states that allow duplication, "we don't need no stinkin' Rx"?

    (Why duplication is allowed in the first place is another issue.)

    I'm not a lawyer, however (thankfully) and I may be off on this.

  10. #10
    Compulsive Truthteller OptiBoard Gold Supporter Uncle Fester's Avatar
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    This horse is long gone from the corral boys.

    For an eyeglass prescription lawyers would find it amusing I'm sure...

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