Customer Service Representative – wholesale lab
At My Friends Lab, we create an exceptional experience for our eyecare clients and their patients with the best vision possible.
That’s right! We are a wholesale optical company that provides high quality lenses from the best companies, Shamir, Essilor, Hoya, and our favorite Shaw lenses. These optical lenses make our world better!
Add in our super brilliant customer service representatives and we have a win!
Come be part of the newest hit in labs as our customer service representative

  • Understand optical lens product lines and be able to answer questions with ease
  • Answer incoming calls with a positive and confident voice
  • Initiate outbound calls to current and potential customers with professionalism
  • Take ownership of wide range of responsibilities, situations and guidelines
  • Navigate database and perform appropriate searches to answer questions
  • Input orders and complete other data entry with accuracy
  • Create and develop relationships with customers and sales reps


  • Fluency with databases and office word processing and spreadsheets
  • Strong desire to help customers as well as co-workers
  • Clear, dynamic communication skills - both verbal and written
  • Great organizational skills, ability to prioritize and solve problems
  • Strong time management skills

Join us with previous wholesale lab experience, amazing customer service, and optician/ or eyewear dispensing

  • Paid Time Off
  • Paid Holidays
  • Medical, Short Term Disability, Long Term Disability and Life Insurance available.

we realize you are one in a million!
we only offer you the best opportunities, confidentially. to apply for our career – send your resume to your success matters.
fax 866.461.4097, chat: 866.412.4115 and see this and other careers at