Hi All,

I have a situation that I am seeking advise.... I had a very disruptive patient ask for her husband's glasses Rx after being completely rude and trying to pick any fight possible with our staff. She accused us of every thing she could and wanted the Rx to go elsewhere, even though she was getting everything free from our state Medicaid plan. After much frustration, I printed both her Rx and her husbands then she immediately accused us of giving out medical information and a hipaa violation.

My thought is this is like picking up an RX from a pharmacy for a family member. She showed intent for care and it's not PHI.

Thoughts???
Thanks!!!