Back office manager is going crazy with Eye Med in the last couple of weeks not paying us for exams and charges for eye wear.
Catching this on Tuft's Medicare Preferred and Fallon for now.
It's not happening to all of the submissions but some plans seem to have 2 different patient price fees where the initial authorization says no co pay but if we enter the group name and number with level there is supposed to be a charge.
All we get is a run around from Eye Med.
Are we alone in seeing this?
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