Do you use ICare Lab in St. Petersburg FL?

[optician2601]

I wanted to get your feedback and opinion on Icare Lab in St. Petersburg, FL.
I know their prices are very competitive compared to most other labs.

How do you feel about their redo and credit policy?
1. NO DR REDOs on single visions, and bifocals
2. NO REDO's on seg height measurements, frame changes - no credits
3. NO credits for add ons, such as anti-glare, transitions, and poly, only the base lenses (digital progressive only)

I agree, using Icare have lowered our lab bill. But all the denied redos are hurting us!

Should we continue to use Icare, or use a local lab that offers better redo and credits.

Please advise.