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Thread: Deliver glasses without dispensing?

  1. #1
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    Deliver glasses without dispensing?

    Hi guys!

    I got a customer calling to order a specific frame with her single vision lenses(OD -1.75 OS -0.75-0.50*120), she's also requesting to send the glasses to her by Canada Post as she moved to another city two months ago. So my question is am I allowed to delivery her glasses without physically dispensing? I'm located in Toronto.

    Thanks in advance!

  2. #2
    Manuf. Lens Surface Treatments
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    Just get a plain address label with your name and address as sender and you will never see a problem.

  3. #3
    Master OptiBoarder
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    Quote Originally Posted by Sue Rei View Post
    Hi guys!

    I got a customer calling to order a specific frame with her single vision lenses(OD -1.75 OS -0.75-0.50*120), she's also requesting to send the glasses to her by Canada Post as she moved to another city two months ago. So my question is am I allowed to delivery her glasses without physically dispensing? I'm located in Toronto.

    Thanks in advance!
    Ofcourse you can mail them; the college can't do diddly if it the patient's request.

  4. #4
    OptiBoard Novice OptiBoard Silver Supporter
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    hmmmmm didnt Ontario just pass some legislation against mail order glasses? College of Opticians won the injunction I thought I read??

  5. #5
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    Quote Originally Posted by Classic Optical View Post
    hmmmmm didnt Ontario just pass some legislation against mail order glasses? College of Opticians won the injunction I thought I read??
    Correct, in relation to mass online sales, however it has been appealed and I'm sure the outcome will be overturned. This thread is referring to shipping a single pair to a customer to which the legislation doesn't apply.

  6. #6
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    Quote Originally Posted by Lab Insight View Post
    Correct, in relation to mass online sales, however it has been appealed and I'm sure the outcome will be overturned. This thread is referring to shipping a single pair to a customer to which the legislation doesn't apply.
    ahhhhh gotcha!

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