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Berks Eye Physicians and Surgeons in Wyomissing, Pennsylvania is looking to add a dynamic and sales/profitability driven manager for our Optical Shop and Optical Lab. Must be ABO Certified to be considered. This is a working optician/manager position. Previous management experience in optical industry preferred. Optical Lab experience also a plus. Optical Manager will supervise 4 to 6 full and part-time staff Monday through Friday. Possible evening hours until 7 on Monday and Thursday.

The ideal candidate will possess:

  • Effective interpersonal skills and ability to train others
  • Ability to present and sell eyeglasses, features, and specialty lenses to patients
  • Assist with establishment and drive achievement of Company sales goals
  • Excellent customer service and problem solving skills
  • Ability to analyze financial data in order to identify trends and problem areas that need to be addressed
  • Monitor statistics achievements against Company standards
  • Review re-dos and enforce policies to ensure compliance. Ensure quality standards are met
  • Ensure proper communication to Practice Manager on all pertinent issues
  • Listen and respond immediately with an appropriate level of concern to all customer issues. Analyze, solve, and correct customer service issues
  • Motivate sales associates to exceed Company goals
  • Skilled at negotiating and dealing with many vendors for frames, lenses and supplies.