First I want to thank those of you who responded last month when I posted to Aaron's thread in his search for a choice of patternless edger. You were really helpful.
It turned out there WAS an electrical problem, which has been fixed. The wierd problems with the machine (axis & size settings not holding) continued, though, so I finally got Santinelli to give me a loaner and take the original machine to their shop for diagnostics on the computer chips, motherboard, etc.
One of the problems we had experienced was that, on rare occasions, perfect lenses came out of the edger with "pits" or "dings" in the front surface.
The responses I got on the subject suggested it had something to do with the blocks. But the blocks are plastic and couldn't have created these dings, and besides, the dings were not near or under where the blocks were placed.
So yesterday, another lens was ruined ("dinged") in the loaner machine!
The folks at Santinelli claim they've never had a customer having this kind of problem. We find that really hard to believe, having now experienced it on 2 different machines.
So, please, let me know if you've had this problem, and, if so, what it took to fix it!
Thanks!
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