Originally Posted by
optical24/7
Chris, I don't think I've ever advocated for not charging for service. There very well may come a day that ECP's will need to breakdown charges, from warranties to services, but that day hasn't arrived yet, and I'm certainly not going to be the first on my block to do so. Though, if that's the direction our industry goes I can change policies in a day. My statement simply was meant to stop giving away particularly to customer whom don't buy from us.
I won't try to speak for other locations or markets, but the opposite of itemizing works best in my locations.
We also can provide the most basic for cost conscious folks, but most of our clients can afford better and demand the best visual solution for their particular needs. The economy market just isn't our market.
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