Essilor of America, Inc. (Essilor), is the leading manufacturer and wholesaler of prescription lenses in the United States.
We currently have a National Account Manager, Key Accounts career opportunity at our Dallas, TX location.
POSITION PURPOSE:
The National Account Manager is the key liaison between Essilor and the assigned Key Account customers. The role is intended to create and sustain long term business relationships for Essilor Companies within newly established and fast growing retail key accounts. The position is a strategic sales position responsible for all communications, interactions and day to day activities with the assigned retail account required to grow the business through flawless execution and customer satisfaction. The successful candidate is an experienced business consultant, comfortable working with major customers at all levels of the account. Activities are centered around being a true and holistic valued added resource to the assigned customers include development of the product assortment, product pricing / positioning, selling process, training needs, and technical support at the corporate and store level. This position will drive the organization to improve business processes, product and service deployment, sales operations, planning and resource allocation, and overall customer satisfaction.
Territory is National. Location is Dallas, TX. Travel is 30 - 50%
This position will integrate in every aspect of the customers business to bring value both with products and services. Essential areas of responsibility will include:
Key Account relationship architect
Strategic planning & business management
Program management and execution of new business and service models
Alignment with Sr Director Key Accounts, National Optical Manager, Frame Assortment Manager, and internal Essilor business units to deliver holistic optical solutions to assigned customers
PRIMARY RESPONSIBILITIES:
Partners with customers and internal stakeholders at all levels, with a high degree of efficiency and effectiveness, to position products for reimbursement, identify and implement product/promotion initiatives, develop and execute sales effectiveness opportunities, and maximize the customer collaboration.
Establish financial and performance objectives to measure and continuously improve performance in close coordination with the key account customer and National Optical Manager
Prepares all appropriate inputs for customer negotiations including product, price, and/or service, and implements agreed upon outcomes. Support customer negotiations in conjunction with the Sr Director Key Accounts.
Builds and routinely updates business plans based on knowledge of the industry, emerging customer needs, and Essilor offerings that provide a forward looking view of the next 1-3 years
Builds supporting financial analysis for business plans and leads the management/qualification of risks and opportunities to drive the business plan
Owns sales tracking for assigned accounts established plans
Primary business contact, servicing several large account customers with a large number of locations and dynamic business needs; ensures the highest level of customer experience on each and every engagement
Actively seeks to learn and track market intelligence from customers; assists key account team members to understand positioning of customer and opportunities
Integrate with customers to determine the best way to add value to customer processes and profitability in conjunction with Essilor goals
Develop corporate contacts and cultivate relationships at all levels, leading to incremental business
Execute all aspects of vendor meetings and trade shows
Facilitate monthly customer budgeting and forecasting process and reviews
Uses various tools and reports to track and manage results
Monitor and impact customer satisfaction on an on-going basis anticipating and addressing customer issues proactively, resolve issues in a timely manner and use these opportunities to build a stronger relationship
Maintains broad knowledge of Essilors products and capabilities versus the strengths/weaknesses of competitive products
Presents strategy and tactics at Essilor events
Maintains routine communication with management and leadership on various customer activities and initiatives
EDUCATION AND QUALIFICATIONS:
Bachelors Degree required and MBA preferred
3+ years Key Account sales or history of selling to complex organizations
Business consulting strongly preferred, preferably within an optical retail setting
Experience developing and executing sales strategies at a national, regional, and location level
Proven ability to effectively negotiate with customers
Proven track record of understanding customer value and satisfying customer requirements
Experience facilitating and leading working sessions with internal and external stakeholders and executives to successfully drive value adding results
Proven ability to lead and maintain teams without direct supervisorial control
Experience creating and executing to strategic business plans
Experienced working and thriving in matrix organizations
Optical, healthcare, and/or retail industry experience preferred
Proven program and project management skills
Proven track record of analytical skills
Highly developed and effective verbal and written communication skills
PC Proficiency required - Microsoft Office Suites - Word, Excel, PowerPoint
Travel required up to 50%
APPLY HERE:
http://chm.tbe.taleo.net/chm02/ats/c...cws=1&rid=3693
Contact:
Ria.bala@essilorusa.com
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