Quick question that I hope has a positive answer.
We have been noticing that our lab quality has been in on a perpetual down slope. It is to the point where we are sending back the majority of our jobs. We have found a lab where we are happy with our VSP and private pays, but we are getting extremely frustrated with our eyemed work. We had the lab ask us to ignore the peripheral scratches if they are not to bad (true story). If we were trying to compete with the discount shops of the world it would be one thing, but we are not. The patients pay for a higher quality product and we are happy to do the same.
I am sure there are opticians on here that only accept the highest of standards from their labs and also take Eyemed. To these opticians where do you get your work done? We prefer "independent" labs, but quality just is not what it used to be.
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