My wife and I are taking the plung and buying a house after losing ours to foreclosure a few years ago. This is a brief rant about issues I am having with realtors and loan offerers.
1. We will call you and you never called.
2. We will be there to show you the house but weren't
3.I will give this information the the realtor. I spoke with receptionist. I had to google the realtor to get a cell phone number and he had no idea who I was or anything about property.
4. Not having any information about the house I told you a week ago I wanted to look at.
5. One was to busy to actually show me the house so he offered to give me the code. Maybe I should of asked to look at a house that cost 250k.
My main problem with any form of customer service is not doing what you said your were going to do. If you wont get back to me for three days then say so. If you cannot show me the house then say that. However , if you agree to something I see no reason why I should not hold you to that. You may have mispoken but as far as I am concerned that is your problem not mine. if you don't want to show houses 45 minutes from your office then maybe you shouldn't list them or maybe you should remember that in the future I will want to sell my house and will need a realtor.
Well I feel better.
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