Originally Posted by
Ruth
I'm walking into this discussion 5 years late, so I imagine you've got it fixed, but just in case you don't, I had the same problem a couple years ago. Brian at Coburn
support (800-262-8761) emailed me a barcode I didn't have which my reader couldn't read and he actually sent me his own reader (with my promise to return it) so I could get the fix with his talking me thru it. I guess you'd have to open an account, don't know what that would cost, but it's a great service.
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