Inventory Control Using Officemate

[pragusa]

I really need some help. We use officemate (newest version) and I cannot seem to get the inventory to ever work. For three years I have been told by officemate to "try this" or "it's a known error that will be fixed in the new version". It still doesn't work! I just did a full scan of all of my inventory and officemate added tons of frames that I did not scan and we are getting an error when we order saying the frame is not in inventory when it's in our hand. Anyway, I'm pretty fed up. I am trying to find a way to track inventory better, with the goal being to determine if we are experiencing any loss. Aside from doing a manual count every quarter and cross-referencing with what we've sold I can't think of anything. This is a huge undertaking and I'm hoping someone out there has a system that has worked well.

Thanks in advance for any advice!

[pragusa]

over 70 views and no comments? one of you must hate the officemate inventory as much as me and have an alternate 'system' in place?

[iD]

I would help but we don't use that. sorry pragusa

[Jubilee]

Out for an office function, but will be able to respond in more detail later.

When you did your inventory, I am assuming you over wrote it. I would be tempted to reconcile by hand and input the quantity on hand to fix it.

I will have more commentary later when I get home.

[AngeHamm]

We have had a passel of problems with using OM for frame inventory. No matter what we did, the numbers just never seemed to be accurate. It got to a point where I only trusted what was in OM immediately after I did a scan count.

Make sure that, when you are accepting frames into inventory, you are doing so in Office Mate, not​ in OM Administration. That can make all the difference.

[vseyeguy]

I was under the impression that all inventory tasks must be done in administration. I do inventory (scan count) every six months. I do random frequent spot checks frequently. In the inventory module I create reports using manufacturer and designer filters. This gives me smaller segments of inventory which can be hand counted much faster