So recently I've had to deal with a customer, for the first time asking for a prescription for contact lens to be extended so he may purchase them online. Even though it was given to him a year ago and the prescription had an expiration of 1 year like all contact lens prescriptions. Our policy with contact lens prescriptions is aligned with annual examinations that the doctor requires in accordance to the standard of care optometrist give to all their patients.
This is in Florida, after telling the customer this he brought up a Florida statute law located here:
http://www.leg.state.fl.us/Statutes/index.cfm?App_mode=Display_Statute&URL=0400-0499/0463/0463.html
That says: 463.012 Prescriptions; filing; release; duplication.—(1) A licensed practitioner shall keep on file for a period of at least 2 years any prescription she or he writes.
(2)(a) A licensed practitioner shall make available to the patient or her or his agent any spectacle prescription or duplicate copy determined for that patient. Such prescription shall be considered a valid prescription to be filled for a period of 5 years.
(b) A licensed practitioner shall make available to the patient or her or his agent any daily wear soft contact lens prescription or duplicate copy determined for that patient. Such prescription shall be considered a valid prescription to be filled for a period of 2 years.
So i'm faced with releasing his prescription with an extended year against company policy, i'm having the customer sign a release of RX form to protect the doctor since the customer is buying at his/her own risk since this is directly against the doctors requirements of care.
Does this sound correct, and has anyone faced something like this in their state?
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