CNC Service Engineer
Optical Process Engineer

Location: Frisco Area (DNT/121)

Are you familiar with the following: Industrial PC’s, Automation/PLC, Fiber Optic Interface, PNOZ Safety Circuits, CNC knowledge, or are you familiar with blocking prism, optical power deviation, free-form files and LMS parameters then please read on…
Overview: Schneider Optical Machines, adynamic, fast paced, growing, technical equipment distributor with Europeaninfluence is looking for candidates to “own” the responsibility for providing “amazing” customer satisfaction through on-site machine installations and repairs. Schneider is the market leader in multi-axis CNC processing equipment for the manufactureof optical lenses. The ideal candidate will possess the following attributes:
· Technically Sound and Service Minded
· Excellent Oral and Written Communication (interpersonal, phone, and documentation)
· Proficiency with a variety of drive controls,electrical, electronic, and mechanical systems
· Organized diagnostics and troubleshooting acumen
· Friendly, Eager, and Social – A great field representative of the company
· Enjoys a fast paced, progressive environment with the ability to multi-task and deal with interruptions
· Eager/Willing to travel spontaneously throughout North America to customer sites

Job Description: Working under general and remote supervision
· Commission new equipment at customer site to optimal performance
· Diagnose and troubleshoot machine and process issues remotely
· Provide field service, diagnostic and repair ofequipment on customer’s site
· Provide technical and process phone support for customers
· Coordinate parts orders, software support, and other key support needs
· Train customers on site in general maintenance and operation practices
· Road Warrior with the love of travel (up to 70% weekday travel in peak times)
· Accurately and Completely Report and Document all actions

Objectives and Accountabilities:
· 100% new customer satisfaction through complete machine commissioning and interactive customer training
· 100% continued customer satisfaction through accurate diagnostics and precise repair
· 100% customer compliance through thorough pre-visit verification, on-site checklist, post visit documentation and follow-up.
· 100% company compliance through dependability and commitment to company processes and procedures.

· Experience to read and understand electrical schematics, pneumatic diagrams and mechanical assembly drawings
· Experience diagnosing control systems, drive systems, PLC systems, and PC systems
· Experience in mechanical system replacement and precision alignment
· Optical Process knowledge (Ophthalmic Industry)experience a definite plus.
· Only candidates with clearly demonstrated credentials should apply.

Benefits and Rewards:
Base(Hourly) + Travel Per-Diem - Based on relevant experience
Annual Performance Evaluation
Vacation and Holiday Pay
Health and Dental Insurance
401K with company match

To apply please email with your resume and a brief cover letter. Please list the position and your name in the subject line of the email.