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Thread: A different kind of insurance question

  1. #1
    Rising Star
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    A different kind of insurance question

    Does anyone offer a lens replacement insurance policy for their eyeglass customers? If so, how much do you charge?

  2. #2
    Master OptiBoarder
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    lens replacement like for scratch or loss or what? :)
    "what i need is a strong drink and a peer group." ... Douglas Adams - Hitchikers Guide to the Galaxy

  3. #3
    Banned
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    Only if a frame (in warranty) breaks, causing the lens to break (eyewire screw loss excluded).

  4. #4
    Master OptiBoarder mshimp's Avatar
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    We do not charge an up front fee for any warranty. The warranty is included with the purchase. What we do charge for is a lens or frame co-pay for each incident. One year only. Different co-pays for various lens.

  5. #5
    Master OptiBoarder
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    Quote Originally Posted by mrmac View Post
    Does anyone offer a lens replacement insurance policy for their eyeglass customers? If so, how much do you charge?
    Do yourself a favor, never offer a policy of any sort that doesn't include the return of the old lens.
    Years ago, in the PMMA days, contact lenses were often "insured" against loss. A company called RLI issued most of those policys. When frequent-replacement lenses became the norm, they tried eyeglass-loss insurance. They didn't last long. It turns out that the loss rate approached 100%. Let the sharpies who inhabit our present world know that they can get a replacement or extra set just by asking, and they will use you up.

  6. #6
    Master OptiBoarder NCspecs's Avatar
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    Not sure what you mean but no, we do not charge for a warranty. I honor manufacturer warranties and guarantees but I'm clear about abuse and carelessness- it will not be my problem if a patient cannot take care of their investment.
    "Strictly speaking, there are no enlightened beings; only enlightened activity." -Shunryu Suzuki

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