This week I got 2 jobs back from different insurance run labs. Both have something quite wrong.
The job sent to Davis Vision lab came back with wrong lens shapes. These lenses were forced into the frame and hence damaged the frame.
The job sent to Spectera lab came back with bridge been replaced (or in less possible case, been paint black). It's a drill mount frame with silver bridge/temples (which is the special reason they select the frame). The worst about this job is, the lab did not communicate with us about the problem. It was so embarrassed to have the patient point out the problem.
With these 2 cases, I started to wonder how many of u document the pt file with frame photo(s)? I know I will soon doing so.
Bookmarks