I agree. It happens, and when it does I turn it upside down on them - if my sales of your frames are down, it isn`t about me....it`s about you. If you can`t design product people want to buy, despite our displaying it as we have in the past, then go and complain to your marketing-product development team.
Sometimes they are doing us the biggest favor by threatening to, or actually pulling the line from us....
Bookmarks