For those out there operation OfficeMate:
Just last month we upgraded to v10.6 from v8.5. We held off due to the fact of all the bugs in v9 and early v10. (Even though they STILL have bugs that drive us nuts)
We have had MANY new issues with the ledgers portion of OfficeMate now. When entering a ledger for insurance, and then having to Modify each Line, when we enter the corrected amount of the Patients total out of pocket for frames, lenses options, and contacts the math becomes terrible thrown off when you record the modified line.
This is causing us to reverse calculate the math in order just to get the math to equal out and the patients full benefits to be paid out by their insurance.
The only thing we have come to conclude that we can do to correct this is to re-enter EVERY line item (ie SV lenses, PAL lenses, Frames, Contacts. etc) for each and ever Insurance: VSP, Blue Cross Blue Shield, Principle, etc. And this could take up to a week of non stop creating of newer line items to fit with the newer software.
Is there anyone else out there running the same version of OfficeMate with any leads on what to do with the issues of lagers being 100% correct without having to re enter your entire library of items?
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