Originally Posted by
kmarshall
I work in a wholesale lab. 95% of the time you get what you ask for. We actually try very hard to make sure of it. There are times that we get difficult, rare A.R. orders that we can't process in house. I"m usually able to get someone to put it on there. However, there are the few cases in which I cannot find anyone that can do it, or the order is so hot to outsource would mean disappointing them turn time wise.
In this case, I will do one of the best/closest in house A.R's I can find, and then form that point on You will receive the same warranty privileges you had been expecting with the A.R. you ordered. Meaning if you payed good money to get a 2yr unlimited warranty, and technically the A.R. I put on your lenses only comes with a one yr. I will always honor the one you payed for. It only seems fair.
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