A thriving ophthalmology practice located in suburban Philadelphia is looking to hire an experienced and knowledgeable licensed OPTICIAN with a proven track record of providing world class customer service. This position is in the Optical Department and reports into the Optical Manager.

Job Responsibilities:
  • Consult with patients and customers, assist with lens selections, place orders
  • Stay abreast of all fashion trends and consumer needs
  • Perform lens checks and follow cases to resolution
  • Neutralize and interpret glasses and Rx’s.
  • Follow-up to ensure patient satisfaction and resolve patient concerns
  • Collaborate with the optical manager on all aspects of optical services; partner with the optical manger to achieve optical shop goals and objectives
  • Assist in inventory management.
  • Provide weekly reports on the optical shop’s activity
  • Process accounts receivable, Medicare billing and coding transactions
  • Attend and participate in all staff and departmental meetings and educational programs
  • Function as part of a team to provide world class patient and customer service
  • Maintain the confidentiality of medical records and PHI (Protected Health Information).
  • Implement all safety procedures according to OSHA guidelines
  • Produce all products to conform to OSHA, FDA, and ANSI standards
  • Maintain a current status with all CEU’S (ABO, NCLE, OAA, STATE)

Job Requirements:
  • Minimum 5 years’ experience in optical sales and dispensing
  • Minimum 2 years of college
  • ABO-NCLE-License and current CEU’S
  • Knowledge of OSHA guidelines related to optical safety procedures
  • Knowledge of Medicare billing and coding
  • Effective written and verbal communication skills
  • Detail orientation and strong organizational skills
  • Knowledge and experience in effective customer service methodology and practice; Ability to handle and resolve conflict in a calm and respectful manner; experience with the geriatric community
  • Receptive to supervisory direction, guidance and counseling


Interested, qualified candidates may respond to this posting with their resume, references and salary requirements by email to jobs@hr-bp.com. Only qualified candidates will be contacted.

The employer seeking to fill this position does not discriminate in its hiring practices.