A thriving ophthalmology practice located in suburban Philadelphia is looking to hire an experienced and knowledgeable licensed OPTICIAN with a proven track record of providing world class customer service. This position is in the Optical Department and reports into the Optical Manager.
Job Responsibilities:
- Consult with patients and customers, assist with lens selections, place orders
- Stay abreast of all fashion trends and consumer needs
- Perform lens checks and follow cases to resolution
- Neutralize and interpret glasses and Rx’s.
- Follow-up to ensure patient satisfaction and resolve patient concerns
- Collaborate with the optical manager on all aspects of optical services; partner with the optical manger to achieve optical shop goals and objectives
- Assist in inventory management.
- Provide weekly reports on the optical shop’s activity
- Process accounts receivable, Medicare billing and coding transactions
- Attend and participate in all staff and departmental meetings and educational programs
- Function as part of a team to provide world class patient and customer service
- Maintain the confidentiality of medical records and PHI (Protected Health Information).
- Implement all safety procedures according to OSHA guidelines
- Produce all products to conform to OSHA, FDA, and ANSI standards
- Maintain a current status with all CEU’S (ABO, NCLE, OAA, STATE)
Job Requirements:
- Minimum 5 years’ experience in optical sales and dispensing
- Minimum 2 years of college
- ABO-NCLE-License and current CEU’S
- Knowledge of OSHA guidelines related to optical safety procedures
- Knowledge of Medicare billing and coding
- Effective written and verbal communication skills
- Detail orientation and strong organizational skills
- Knowledge and experience in effective customer service methodology and practice; Ability to handle and resolve conflict in a calm and respectful manner; experience with the geriatric community
- Receptive to supervisory direction, guidance and counseling
Interested, qualified candidates may respond to this posting with their resume, references and salary requirements by email to jobs@hr-bp.com. Only qualified candidates will be contacted.
The employer seeking to fill this position does not discriminate in its hiring practices.
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