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Thread: Irritating Customer Terms

  1. #26
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    We've all taken a polish shower once in our lives, but I don't understand the concept of clean smelling people that make themselve want to smell like.....obsession, or heat, or whatever. I mean really, what does obsession smell like? I do happen to know what apples smell like, so if you want to reak of something, how bout an apple, not estee lauder pleasures.

    Of course the only time these rules do not apply, is if you come in smelling like cat pee. Then all bets are off.

  2. #27
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    I don't know why but this seems relevant. I heard the other day that the average woman has 267 different toiletries items in the bathroom. The average man has seven.

    Chp

  3. #28
    Ophthalmic Optician OptiBoard Gold Supporter
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    Never mind...I figured it out.
    Ophthalmic Optician, Society to Advance Opticianry

  4. #29
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    Quote Originally Posted by Johns View Post
    Never mind...I figured it out.
    Just what did you figure out, hmmmm?

  5. #30
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    Quote Originally Posted by optilady1 View Post
    I don't understand the concept of clean smelling people that make themselve want to smell like.....obsession, or heat, or whatever. I mean really, what does obsession smell like?
    An old, once-popular book called "Joy Of Sex" advised revelers not to bathe beforehand, as that would remove the stimulating smell you describe. Dirty, smelly, and pheromone-laden; that's the ticket. Maybe they think your office has more fun than is actually true.

  6. #31
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    Anyone read any research on the different preferences in sents in different areas? Do remember a James Bond book set in Europe where the female of the moment asked James Bond: "Why don't you American's wear perfume?"
    James replied: "We bathe."

    Chip

  7. #32
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    Quote Originally Posted by chip anderson View Post
    I don't know why but this seems relevant. I heard the other day that the average woman has 267 different toiletries items in the bathroom. The average man has seven.

    Chp
    The banished boxes of stuff that doesn't work under the sink do not count. The seven figure is suspect, too. No "average" man uses that many. Soap, toothpaste, razor, and maybe if he's real fancy a can of Barbasol.

  8. #33
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    Quote Originally Posted by optilady1 View Post
    At this very moment I'm in stink land, big time. Like, gag me.
    One of the reasons I don't like to work on Sunday. How do these people stand sitting next to each other with such clashing odors??

  9. #34
    OptiGeek Wes's Avatar
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    Quote Originally Posted by chip anderson View Post
    Anyone read any research on the different preferences in sents in different areas? Do remember a James Bond book set in Europe where the female of the moment asked James Bond: "Why don't you American's wear perfume?"
    James replied: "We bathe."

    Chip
    James Bond was a Brit...

  10. #35
    Master OptiBoarder Striderswife's Avatar
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    Quote Originally Posted by pseudonym View Post
    The banished boxes of stuff that doesn't work under the sink do not count. The seven figure is suspect, too. No "average" man uses that many. Soap, toothpaste, razor, and maybe if he's real fancy a can of Barbasol.
    My husband has more shower stuff on the shelves than I do, and he's BALD!!! Some of it is used for shaving his aforementioned scalp, but still! I have shampoo, conditioner, shower gel, and a razor. He has the same (his own brand), plus at least three--no, four different products for shaving. And it is mandatory that we keep at least two full cans of deoderant in the house at all times. It's a serious obsession of his: running out of deoderant.
    It's nice to be important, but it's more important to be nice.

  11. #36
    OptiBoard Apprentice EyeSeeYou's Avatar
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    "Are the lenses going to have that sticker on them?" Use common sense. Why would a lab grind lenses in your powers and then put a brand name sticker over them to impede your vision?
    "Stigmatisms" I also love it when people refer to their astigmatism as "stigmatism" even when it's only like 10% of their actual power.


  12. #37
    OptiGeek Wes's Avatar
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    You have stigmata? You must be very holy.

  13. #38
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    ' Can get a copy of my, 'Subscription'

    Customer :how much are glasses?
    Me: I would like to look at your Rx before I can give you the pricing
    customer : well how much roughly

    Me: ' shoots myself

  14. #39
    bilateral peripheral scotoma LandLord's Avatar
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    The 2 worst things I hate to hear in this business:

    1. "There's no charge, right?" (after spending an hour fixing glasses)

    2. "Can I get a free trial pair of contacts?"
    Sent from my BlackBerry® wireless device

  15. #40
    ABO-AC, NCLE-AC, LDO-NV bob_f_aboc's Avatar
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    Quote Originally Posted by charan View Post
    '
    Customer :how much are glasses?
    Me: I would like to look at your Rx before I can give you the pricing
    customer : well how much roughly
    Me: ' shoots myself
    Stock answer: Our eyewear ranges from $79 to around $2000 depending upon which frames you choose and which lenses will work best for you.
    A lack of planning on your part DOES NOT constitute an emergency on mine!

  16. #41
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    Quote Originally Posted by charan:405420
    ' Can get a copy of my, 'Subscription'

    Customer :how much are glasses?
    Me: I would like to look at your Rx before I can give you the pricing
    customer : well how much roughly

    Me: ' shoots myself
    Roughly about $1,000
    Less violently for about $900

  17. #42
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    Medicine glasses.

    I want to see the obstetrician.

    I'm in a hurry to catch my bus, adjust these damn glasses for me. Good you did a decent job! Do you know what time it is? I replied "yes!" and walked away.
    Money carefully refunded

  18. #43
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    Quote Originally Posted by LandLord View Post
    The 2 worst things I hate to hear in this business:

    1. "There's no charge, right?" (after spending an hour fixing glasses)

    2. "Can I get a free trial pair of contacts?"

    so true, then if you turn around and ask for minimal charges they end up saying wow so expensive, well why are you walking in a store expecting everything for free, some people seriously.

  19. #44
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    Quote Originally Posted by gmc View Post
    I hate it when they call me doctor. "No, I'm not a doctor, I'm an optician.
    I simply say "I'm the optician, if I were the doctor I'd be driving a better car". It happened more when I used to wear a lab coat.

  20. #45
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    Quote Originally Posted by chip anderson View Post
    Actually I think "Bows" is a correct term for them in the U.K. A little antiquated (Perhaps from when "Riding Bow" temples were more common) but correct.


    Chip

    Can't say I've ever heard them called that here, we (opticians) call them temples , and patients call them legs, arms or sides, pretty much like they seem to over there.

  21. #46
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    Quote Originally Posted by gmc View Post
    I hate it when they call me doctor. "No, I'm not a doctor, I'm an optician.

    Two minutes later, it's doctor all over again.
    Damn it Jim, I'm an Optician, not a doctor! (Sorry, I couldn't resist)

    "Bows" always bothers me.

    I did see a frame come back yesterday with a note saying the "bridge hinge" broke. While I am aware of glasses that fold up, and thus would have a bridge hinge, this time they were refering to a pad arm.....
    There are rules. Knowing those are easy. There are exceptions to the rules. Knowing those are easy. Knowing when to use them is slightly less easy. There are exceptions to the exceptions. Knowing those is a little more tricky, and know when to use those is even more so. Our industry is FULL of all of the above.

  22. #47
    Master OptiBoarder Striderswife's Avatar
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    A good handful of my patients call the nosepads "eyepads." I've got two other definitions for "eyepad," and neither of them is a nosepad.
    It's nice to be important, but it's more important to be nice.

  23. #48
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    "I want the Old Guy to help me...' I'm 47......

  24. #49
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    "But the bottom is just plain glass." like that makes the bottom 'free'...

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    Quote Originally Posted by eyechick1969 View Post
    "But the bottom is just plain glass." like that makes the bottom 'free'...

    OMG what is with these people??? My favorites are the ones who are Rx'd a -1.75 -0.25 x whatever +2.00 and then come in screaming and throwing the glasses at you because "YOU RIPPED ME OFF, THERE IS NO BIFOCAL IN THESE, IT IS JUST *PLAIN GLASS*!"

    And the people with a -2.00 and a diopter of cyl who are told by their idiot doctors "oh, you don't need bifocals, you can just take off your glasses to read."

    Oh! and this one was great! had someone call in the other day and say "what strength of OTC reader do I get? I've been using +1.75 but it's just not strong enough anymore"

    The Rx? something like +0.50 -1.25 x whatever OD, +2.50 -0.75 x whatever OS, +2.25 add OU. Then he refused to believe me when I told him there wasn't an OTC reader on this planet that was going to help him read clearly.

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