:angry:
I requested a 3.25 base curve OU on a progressive with AR. First time I received the jab no AR and wrong base curve. I re-ordered the job. I got it back today.... WRONG BASE CURVE. I called to find out why I got a 4.5 BC and the response....
Lab:"The lens only comes in a 2 and a 4"
me:"Why didn't I get a phone call to make the choice"
Lab: "That Rx only comes in a 4 BC"
me: "Why didn't someone call me to tell me?"
Lab: "People who choose this lens normally don't like to change to a different lens"
HOW DO YOU KNOW WHAT I WANT TO DO! Only Google knows that much about me!
I called them back and said, "I will be sending you these lenses for a full credit."
Lab: Would you like us to remake these lenses for you?
Me: No, your services will no longer be needed for this job. Please note on my account to call me every time something isn't what I specify.
I don't know if I will be sending them anymore orders....
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