We have a warranty for our frames and lenses. We don't charge "extra" for that warranty, it comes with the purchase.

Am thinking of charging a $10 processing fee for any warranty work since it takes up time and time is money, i. e. - if lens is uncut, we have to cut the lens down at our lab. If the frame is bent out of shape (we do this under warranty), then we have to order a new one and change the lenses into the new one and dispense the frame - it all takes time and even though we don't get charged by the lab or the frame company, we take our time from our schedule to service the patient.

Any thoughts on the subject? And yes, we will tell the patient when we dispense the initial pair of glasses.