As the leading provider of full-range eye care services, our top notch practice in York, PA is seeking a fabulous Medical Secretary/front office associate. Our ideal candidate will have exceptional customer service and people skills, computer proficiency, with scheduling, billing and medical knowledge.
We offer a very competitive compensation and benefit package including 401(k), profit sharing, health, dental, vision, a friendly working environment and more!
As our superstar, some of your daily duties will include:
Welcome, register and schedule high volume of patients in a timely manner.
Demonstrate positive professional customer service in all patient, staff and visitor contacts.
Handling a multi-phone line system. Transferring calls, answering questions as needed.
Scheduling and following up on patient appointments.
Enters charges, procedures and diagnosis codes into computerized billing system.
Demonstrate a professional, appropriate, effective and tactful written, verbal and nonverbal communication with patient, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and service and enhance clinic image.
Acknowledge patients rights on confidentiality issues, maintain patient confidentiality at all times and follow HIPAA guidelines and regulations.
Proactively acts as patient advocate by responding to and work to resolve patient concerns.
Maintain an organized system for the progression of all medical records (i.e., retrieving, transporting, locating, copying and accurately filing the patients chart).
To apply for this career move, send your resume to us at charisse@imatters.net

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