I know this topic has been discussed before, but I can't find the original thread, so here goes:
We are looking for a "boilerplate" form that we can send to a patient who we are no longer willing to care for. Nearly everyone in the office, from the ODs, the techs, and the office manager have been verbally abused by this patient, (but the opticians have taken the brunt of the wild phone calls, screaming, etc.). We recognize that the patient is ill, her behavior is beyond erratic, and we no longer want to waste valuable office time dealing with it. We know that we can't refuse emergency care (and won't), but we have to make her a "non-patient." Anybody have advice as to how we should proceed so that we are legally protected?
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