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Thread: patient privacy with mail out recalls

  1. #1
    OptiBoard Novice
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    Jan 2011
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    Alberta
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    Ophthalmic Technician
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    patient privacy with mail out recalls

    What is your office protocol regarding adult patient postcard recalls? Do you combine husband and wife on one postcard (to save on postage and stationary) or is that considered a breach of privacy?

  2. #2
    Optimentor Diane's Avatar
    Join Date
    May 2000
    Location
    Jackson, GA - Jonesboro, GA no more
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    Dispensing Optician
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    2,331
    You have to ask them and have them sign off on it. Do you do electronic recalls or prepare them? If you prepare them, have the patient fill it out at their appointment and send it out the next year/whenever...

    Diane
    Anything worth doing is worth doing well.

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