Online Eyewear Story Must Read Consumers Beware

[Laurie]

Hi (Other) Mike, : )

Hmmmm....

Off the Rack:

Taylored:

Bespoke:

While I dig your vocabulary, your business model is not even off the rack. It falls below that catagory, We are not off the rack. Retail is off the rack. We are FDA/Health regulated professionals, must gain continuing education credits, and on. Suit analogy doesn't work in this particular discussion.

There is no such thing as virtually imaging if a frame will actually fit the nose...proper fit requires 3-dimensional angles to consider, Frontal, Vertical and Splay. A picture cannot supply that.

Next is fitting height for the safety in wear, especially driving, a bifocal or progressive addition lens:

There is no such formula or approximation that adheres to our real patients' needs, asymmetry, and all... Where they subjectively move and angle their head in different positions of gaze...this has to be measured, and re-measured again, standing, sitting, .... close enough does not cut it.

Again,

The immediate pinch of being sure that your visual health and experience and comfort of going to an eyecare professional is far smaller than the squeeze of long-term prescription glasses that are not quite right, for all of the reasons listed above, and about 50 more reasons to add for enthusiastic opticians to contribute.

...and the beat goes on.

Happy Holidays, be careful of the eggnog!

: )

Laurie

[drk]

(for the professionals reading this: feel free to add if you think I've missed something.)

I'd like to see you add this:

"For the consumers: We uphold the requirements of your state's laws regulating dispensing of eyewear."


A minor could place the order, and no one would know?

A person could fill in the lens powers as s/he wants?

A current copy of your prescription isn't required before you begin the job?

None of this happens? None of the regulatory controls?


A note from a eyecare professional: If you don't wish to "consume" your health care, and instead would like to be treated as a "patient" by a "health care professional", see a doctor or an optician.

[MikeAurelius]

Just one point, Doc: anyone who wants to order online needs a credit card. As far as I'm aware, minors cannot get credit cards without parental approval. And those who use their parents card would most likely have a reckoning day when the bill arrives. I personally believe the 'minor placing an order' is a red herring.

[Darryl Meister]

far as I'm aware, minors cannot get credit cards without parental approval. And those who use their parents card would most likely have a reckoning day when the bill arrives

You don't necessarily need approval to get a debit card for your checking account.

Best regards,
Darryl

[MikeAurelius]

You don't necessarily need approval to get a debit card for your checking account.

Best regards,
Darryl

Still a red herring IMO.

[Darryl Meister]

Still a red herring IMO

Maybe. But a possibility, nevertheless.

What I think is much more likely is Jill Teenager finding a cheap, knock-off eyeglass frame she likes from some low-quality online optical company after hours of searching the Internet, convincing her parents that the eyeglasses she really wants are available online for much less than from the optometrist's office at which she had her eye exam, and having them pay for the eyeglasses in whatever form of currency they want, blinded by dollar signs and their daughter's eagerness to look like Paris Hilton or whomever.

Best regards,
Darryl

[Robert Martellaro]

Tailored are where I see us

Then your vision is clouded by your own product. What you do, using your analogy, is selling suits off a rack on the street corner, using mostly poor quality materials.

The best is bespoke, and where I think ECP's fall: the tailor here is going to talk to you about different materials and how they affect wear

You could do that too, by hiring skilled and experienced profesionals to consult directly with the consumer. But it will cost you big time, and your business model can't support our fees. It still wouldn't result in a properly funtioning eyeglass though.

[HarryChiling]

bump

[cleyes]

Maybe. But a possibility, nevertheless.

What I think is much more likely is Jill Teenager finding a cheap, knock-off eyeglass frame she likes from some low-quality online optical company after hours of searching the Internet, convincing her parents that the eyeglasses she really wants are available online for much less than from the optometrist's office at which she had her eye exam, and having them pay for the eyeglasses in whatever form of currency they want, blinded by dollar signs and their daughter's eagerness to look like Paris Hilton or whomever.

Best regards,
Darryl

Absolutely correct! Also now can get multiple pairs to be fashionably ahead of her friends.

[HarryChiling]

If you do a search for "online eyewear complaints" in google this thread is number 8 on the first page just below the fold and rising. We need more thread like this about the various complaints point them out start a new thread and lets keep discussing the pitfalls of this model a negative PR campaign is a way to combat these eyewear bootleggers.

[Chris Ryser]

If you do a search for "online eyewear complaints" in google this thread is number 8 on the first page just below the fold and rising. We need more thread like this about the various complaints point them out start a new thread and lets keep discussing the pitfalls of this model a negative PR campaign is a way to combat these eyewear bootleggers.

There are so many ways to post a question so that will be a big job for somebody else.
Just a few samples below.............................


a negative look at on line glasses / About 11,600,000 results (0.31 seconds)

a positive look at on line glasses / About 15,200,000 results (0.32 seconds)

a dirty look at on line glasses sellers / About 277,000 results (0.34 seconds)

a good look at on lines glasses sellers / About 196,000,000 results (0.20 seconds)



a negative look at some real opticians offices / About 629,000 results (0.22 seconds)

a positive look at some real opticians offices / About 937,000 results (0.43 seconds)

a dirty look at some real opticians offices / About 15,400 results (0.33 seconds)

a good look at some real opticians offices / About 527,000 results (0.26 seconds)



I am happy with the glasses purchased on line / About 5,450,000 results (0.23 seconds)

I am happy with the glasses purchased from a licensed optician / About 167,000 results (0.22 seconds)


I had a hard time getting the measurements for on line purchase of my glasses / About 392,000 results (0.08 seconds)

[cleyes]

If you do a search for "online eyewear complaints" in google this thread is number 8 on the first page just below the fold and rising. We need more thread like this about the various complaints point them out start a new thread and lets keep discussing the pitfalls of this model a negative PR campaign is a way to combat these eyewear bootleggers.

Top of the page as of now!

[HarryChiling]

bump

[Wes]

You don't necessarily need approval to get a debit card for your checking account.

Best regards,
Darryl

To prove Darryl's point, my 17 year old just got her first debit card.
She knows not to buy glasses online...
Wes

[drk]

What we need is profession and industry leaders speaking out against unregulated dispensing.

The AOA, AMA, Prevent Blindness, OAA, etc.

Industry leaders such as Zeiss, Essilor (fat chance) and their zillion toady subsidiaries, Hoya.

Industry leaders in wholesale labs, such as Walman, Three Rivers, Luzerne.

The Association of Schools and Colleges in Optometry

And finally, vision care plans.

[rdcoach5]

[QUOTE=drk;374642]What we need is profession and industry leaders speaking out against unregulated dispensing.

The AOA, AMA, Prevent Blindness, OAA, etc.

Industry leaders such as Zeiss, Essilor (fat chance) and their zillion toady subsidiaries, Hoya.

Industry leaders in wholesale labs, such as Walman, Three Rivers, Luzerne.

The Association of Schools and Colleges in Optometry

And finally, vision care plans.

AGREED! Wholeheartedly. Bravo!

[Wes]

AGREED! Wholeheartedly. Bravo!

Drk, give this guy a job already!

[LENNY]

Anything NEW about Vitaly?

[fjpod]

I think they sent him to Siberia...or the South Bronx.

[HarryChiling]

What we need is profession and industry leaders speaking out against unregulated dispensing.

The AOA, AMA, Prevent Blindness, OAA, etc.

Industry leaders such as Zeiss, Essilor (fat chance) and their zillion toady subsidiaries, Hoya.

Industry leaders in wholesale labs, such as Walman, Three Rivers, Luzerne.

The Association of Schools and Colleges in Optometry

And finally, vision care plans.

Drk,

The AOA has already spoken and it's not favorable. You guys need to get your organization in check. Zeiss isn't a supporter of online eyewear but I also don't think they'll be making any press releases to that effect. Also some of the labs you mentioned have already put their money where their mouth is. Contact me for more details if you'd like.

[Chris Ryser]

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[AngeHamm]

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[LENNY]

A convicted counterfeit sunglasses dealer was nabbed again Thursday - this time for keeping a slew of sickening kiddie porn on his computer, officials said.

Investigators seized several computer hard drives from Vitaly Borker’s Brooklyn home that included images of minors engaged in sexual acts, authorities said.

Borker, 36, was charged with 60 counts of possessing a sexual performance by a child and two counts of possessing an obscene sexual performance by a child, officials said.

The NYPD Computer Crimes Squad and the U.S. Postal Inspection Service nabbed Borker at his home Thursday, officials said. If convicted, he faces 1 1/3 to 4 years for each charge.

His attorney, Dominic Amorosa, said Borker intends to enter a not guilty plea at his arraignment but declined to comment further on the case.

Borker, former operator of DecorMyEyes.com, was convicted of making lewd and violent threats to customers who posted online complaints about his retail website.

He faces more than three years in prison in that case but has not yet been sentenced.