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Thread: Outlook .pst

  1. #1
    Master OptiBoarder Shwing's Avatar
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    Confused Outlook .pst

    My 'puter caught a bug of some kind. I cannot download any e-mail; basically, Outlook 2007 is shot.

    I'm told to run the repair tool, fine, but I get to the point of 'which files to repair' point, and am stymied.

    PLEASE HELP.
    Shwing

  2. #2
    Independent Owner kcount's Avatar
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    What version of Windows are you using?
    • Optician
    • Frame Maker/Designer
    • Teacher of the art of crafting handmade eyewear.

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    Master OptiBoarder rbaker's Avatar
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    Take it to Staples , Best Buy or whoever. For the price of a couple of hockey pucks they will fix it up for you.

  4. #4
    Master OptiBoarder Shwing's Avatar
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    Running XP...I don't mind the idea of uninstalling and reinstalling but I don't want to lose any data such as contacts, calendar appts, or stored EM.
    Shwing

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    Master OptiBoarder rbaker's Avatar
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    Anyone who uses the term "puter" really shouldn't monkey around with anything electronic. That's why you should take it to an expert. Let him lose your data. You do have a back-up, don't you.

    Seriously, as soon as you resolve your technical issue and have restored your files start using carbonite.com. You will sleep a lot easier if you use your computer for mission critical stuff and not just porn.

  6. #6
    Objection! OptiBoard Gold Supporter shanbaum's Avatar
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    Quote Originally Posted by Shwing View Post
    Running XP...I don't mind the idea of uninstalling and reinstalling but I don't want to lose any data such as contacts, calendar appts, or stored EM.
    Are you running Inbox Repair Tool? Are you saying you don't know where outlook.pst is located? It is usually in C:\Documents and Settings\<user name>\Local Settings\Application Data\Microsoft\Outlook.

  7. #7
    Master OptiBoarder Shwing's Avatar
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    Confused

    Yes, running the 'scanpst repair tool' but ther's the rub: My .pst files are located in "C:\documents and settings\owner\local settings\application data\microsoft\outlook"
    but the repair tool won't accept this as a directory. It won't 'go' there.

    Anything I type into the repairtool command box comes up "C:\program files\microsoft office\office12\whatever is typed here" and I can't navigate to where the .pst files are in the repair tool... Does that make sense?

    Shwing

  8. #8
    Objection! OptiBoard Gold Supporter shanbaum's Avatar
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    Quote Originally Posted by Shwing View Post
    Yes, running the 'scanpst repair tool' but ther's the rub: My .pst files are located in "C:\documents and settings\owner\local settings\application data\microsoft\outlook"
    but the repair tool won't accept this as a directory. It won't 'go' there.

    Anything I type into the repairtool command box comes up "C:\program files\microsoft office\office12\whatever is typed here" and I can't navigate to where the .pst files are in the repair tool... Does that make sense?
    I don't know why that would be the case, but you might try copying the .pst file to another folder (like the one to which scanpst.exe defaults), running scanpst on it there, and then returning the file back to its normal location.
    Last edited by shanbaum; 02-22-2010 at 12:35 PM.

  9. #9
    Master OptiBoarder OptiBoard Gold Supporter DragonLensmanWV's Avatar
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    Hint: Use Mozilla Thunderbird for email applications. WAY better than Outlook. It can import your stuff from Outlook.
    DragonlensmanWV N.A.O.L.
    "There is nothing patriotic about hating your government or pretending you can hate your government but love your country."

  10. #10
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    Same ting happened to me and Shanbaum's suggested fix did the trick. Hope it works for you.

  11. #11
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    Quote Originally Posted by shanbaum View Post
    Are you running Inbox Repair Tool? Are you saying you don't know where outlook.pst is located? It is usually in C:\Documents and Settings\<user name>\Local Settings\Application Data\Microsoft\Outlook.
    This problem is quite actually at present days. Therefore there are some programs for settling up these troubles. One of suitable variants of tools is current program - pst repair tool. It has some like effective related utilities around the Internet.

  12. #12
    Bad address email on file
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    the old rule of thumb for MS outlook .pst files is that performance and increased corruption would increase as the file gets larger at approximately 600 mb. I suggest to create multple .pst files which is very easy to do and helps manage your mail much easier. this avoids having to resort to a windows "repair tool" that probably won't work bc your file is beyond fixing. psts are easily modular/portable and can be used in other outlook versions. for security you can also encrypt it as well, i suggest not to compress. As with any file, they may/will get corrupt over time. As an overall fix for systems, defragment your system regardless of platform.

  13. #13
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    read the article to know where pst file resides and how to scan the pst file to repair it and make outlook running again
    http://support.microsoft.com/kb/287497

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