Overview:
Gerber Scientific, Inc. (http://www.gerberscientific.com) is a leading international supplier of sophisticated automated manufacturing systems for the sign making, specialty graphics and packaging, apparel and flexible materials, and ophthalmic lens processing industries. Headquartered in South Windsor, Connecticut, the Company operates through four primary businesses: Gerber Scientific Products, Spandex, Gerber Technology and Gerber Coburn.

Responsibilities:

Diagnose and repair hardware malfunctions on all Gerber Coburn optical equipment in the Greater Los Angeles area, both on-site and by telephone, as required. Performs preventative maintenance, pre-installation planning, maintain required test equipment and spares kits required to solve customer’s problem. Has knowledge of commonly used concepts, practices and procedures within field service. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks.
  • Provide diagnostics and repair of hardware malfunctions of customer systems.
  • Provide pre-installation guidance to customers as to system requirement and physical lay-out
  • Provide new system and system upgrade installations
  • Perform preventative maintenance on customer systems
  • Maintain and submit accurate records of test reports, installation, time, RRB and expense reports
  • Ensure service fail-safe procedures are met
  • Ensure defective and good parts are returned to the distribution center in line with service policy and procedure
  • Sustain superior skills on assigned products with respect to troubleshooting, repair and maintenance techniques.
  • Provide back up site support as directed by management
Qualifications:

Associate's degree, military school or equivalent 3-5 years of experience in the Lens Processing field.
  • Excellent interpersonal relationship skills
  • Excellent written and oral communication skills
  • Capable of sustaining self-motivation on a daily basis
  • Working knowledge of voltmeter
  • Good electro/mechanical skills
  • Must strive to foster a positive work environment with co-workers and management