Williams MGMT....

**FVCCHRIS** · 05-11-2009, 12:53 PM

Dr. here is contracting with a Mgmt. group called Williams. They are, I believe, out of Nebraska somewhere. Anyone care to chime in with their experiences with this company?

**harry888** · 05-11-2009, 02:12 PM

Only person I know that used them closed his office 18 months later.

He went to them after being open about 2 years. They encouraged a lot of high tech spending. Don't know any of the specifics except the bank now owns lots of optical equipment including a lens casting system.

Harry

**FVCCHRIS** · 05-11-2009, 02:21 PM

Thanks Harry.

Anyone else?

**TLG** · 05-11-2009, 02:59 PM

My brother-in-law's doc attended Williams' seminars. On the first day back, all opticians in the practice were stripped of the title 'optician' and changed to something like 'frame stylist'. This apparently is due to the poor consumer being confused about the O's, however there was no recommendation to change the title of the Optometrists in the practice to "Rx Evaluators" or "Eye Health Checker-outers".
Run for your life!!! ;)

**obxeyeguy** · 05-11-2009, 03:47 PM

Originally Posted by FVCCHRIS

Dr. here is contracting with a Mgmt. group called Williams.

Originally Posted by TLG

Run for your life!!! ;)

Sounds like it's too late for that.:shiner:

**FVCCHRIS** · 05-11-2009, 04:14 PM

You better believe it!

**misty4afe** · 05-11-2009, 04:17 PM

We have been using the Williams group techniques for several years, every staff member has attended and some more than once. There is ALOT of good things to take away from the training. Our office used common sense with titles, clothing etc. Our Revenue has increased so much we have moved, built freestanding building, increased staff and was able to manage time better, on & on & on. When we began to forget some of the ideas; we, in the office went back to basics. We were already doing a lot of the things they suggest, but fine tuned them and forged foward. We highly recommend them, we have benefited greatly. It really set us apart from the other two OD's less than a mile away.

**Johns** · 05-11-2009, 06:23 PM

Originally Posted by misty4afe

There is ALOT of good things to take away from the training. Our office used common sense with titles, clothing etc.

Do you have to pay a lot to use common sense?:o

**mlm** · 05-12-2009, 02:44 AM

Funny...Snitgirl and I were discussing this a couple of hours ago over "breakfast" at Denny's (at 11 pm). Her former employers used Williams and were happy with the results. Hopefully she'll chime in with her impressions in the next few days.

**DragonLensmanWV** · 05-12-2009, 07:07 AM

Originally Posted by misty4afe

We have been using the Williams group techniques for several years, every staff member has attended and some more than once. There is ALOT of good things to take away from the training. Our office used common sense with titles, clothing etc. Our Revenue has increased so much we have moved, built freestanding building, increased staff and was able to manage time better, on & on & on. When we began to forget some of the ideas; we, in the office went back to basics. We were already doing a lot of the things they suggest, but fine tuned them and forged foward. We highly recommend them, we have benefited greatly. It really set us apart from the other two OD's less than a mile away.

Gee, we did all that by ourselves.

**FVCCHRIS** · 05-12-2009, 10:37 AM

I can understand an employers desire to maximize his, and his staff's productivity. It does seem unfortunate that in order to do this we need to hire "outside help" to come in and show us what we're doing right and what we're doing wrong. I have seen in over 25 years of optical work many people hired on as "manager", only to have their legs cut out from under them when it got to be "crunch time". It will be curious to see what happens when this outside help tells us to implement certain procedures, only to have even their advise be, how shall I say, marginalized.

**Johns** · 05-12-2009, 10:46 AM

Originally Posted by DragonLensmanWV

Gee, we did all that by ourselves.

Sorry, that is not permitted!:finger:

Please Make Checks Payable To:

FezzJohns Consulting
2020 Greatscam Way
Maui, Pa.

**bob_f_aboc** · 05-12-2009, 11:28 AM

Originally Posted by Johns

Sorry, that is not permitted!:finger:

Please Make Checks Payable To:

FezzJohns Consulting
2020 Greatscam Way
Maui, Pa.

Isn't that the address for Dewey, Cheatum, & Howe? Are you still with that law firm?

**TLG** · 05-12-2009, 12:53 PM

Originally Posted by FVCCHRIS

I have seen in over 25 years of optical work many people hired on as "manager", only to have their legs cut out from under them ...

:);)

**chip anderson** · 05-12-2009, 02:07 PM

The reasons for management services may be more than meets the eye. There are situation where personal relationships have formed over very long period of time and any revision by one part to the other might create undesireable friction. Having a whiz kid from somewhere else making revisions could be a way to straighten things up and mantain friendships.

Chip

**Chris Ryser** · 05-12-2009, 02:35 PM

Consultants get paid to tell clients what they already know.

**Johns** · 05-12-2009, 02:53 PM

Originally Posted by Chris Ryser

Consultants get paid to tell clients what they already know.

and/or...

They use the client's watch to tell them what time it is.

**gjhazard** · 05-12-2009, 03:12 PM

Those that can do....do
Those that can't....consult!

Run like the wind!

I just left a place the uses the Al Cleiman Group!. I just wish I'd thought of that scam first! What a racket!

**HarryChiling** · 05-12-2009, 05:49 PM

Originally Posted by gjhazard

Those that can do....do
Those that can't....consult!

Run like the wind!

I just left a place the use the Al Cleiman Group!. I just wish I'd thought of that scam first! What a racket!

It ain't over yet, there is still plenty of doctors and opticians with practices that are failing that could be fleeced. You call all your contacts amoung the companies you know and work out a referal commision for recommending their products and wares, then you go into the offices and raid their coffers, make suggestions like "you need a new POS System to increase productivity", then suggest the one you have worked out the most dinero with, kaching. Then anyone who is smart enough to figure out what you doing instead of trying to use their talents for the businesses gains get rid of them, they'll blow your cover, for the rest of themgive them enough medial task to keep them chasing their tales while you formulate your plan of attack. You could also work out a volume discount with a lab and require that the account use your rebiller, I mean lab to purchase products at a significant savings, this applies to frames and office essentials as well. The skies the limit, advertising you charge $5,000, then contract to do $3,000 worth of advertising and if anyone starts to question the financial benefit of the ad just send in a bunch of your friends and family to mention the ad maybe they could buy a cleanign cloth r cleaning kit while their at it, btu even that isn't necessary if your keeping the staff busy enough all they'll remember is that pople mentioned the ad.

**chip anderson** · 05-12-2009, 06:23 PM

Harry you gittin, more like me every day, how long before you become a concervative?

Chip

**Uncle Fester** · 05-15-2009, 11:03 AM

Is this a company that started as OD Pro, then changed the name to EMR- Logic and is now Williams selling an expensive does it all program for OD practices?

**Ory** · 05-15-2009, 11:18 AM

I think this concept is a love-it or hate-it sort of thing.

I spent time in an office while in my 2nd year of OD school which had jumped in with both feet with Williams. They were quite happy with them and told me that their profitability went up significantly when they started implementing the changes suggested.

I don't have any experience with them since graduating so nothing further from me here!

**bmm** · 05-16-2009, 08:08 PM

I attended a three day workshop with my employer and several new employee's 2 years ago. One month after we had Williams Group directions on how to run a practice - I was let go after 33 years of working @ the same practice. Was replaced by 3 new employees who were trained off the street by local lab and dr to become new so called opticians and paraoptometrics. Devasated as I was after my long term committment to this practice I am now much better off! It was their loss and my gain. $ talks and education doesn't count when this happens. Believe me patients will notice the lack of caring and production immediatley.

**fjpod** · 05-16-2009, 10:50 PM

I'm not a big believer in practice management consultants. What I do believe in is getting out of the office once in a while and visiting other practices. Asking questions. Learning from other peoples successes and failures.

Going to local, state and national meetings is also a good way to expand business skills. Of course you have to be wary of vendor provided programs...but sometimes they are useful because you learn what NOT to do.