VSP and Compulink questions

[lmsmith]

I'm not sure if this is the correct place to ask this but here it goes...


I recently started working for an office that uses Compulink and does a LOT of VSP. I work on Accounts Receivable part time. I'm not familiar with Compulink or VSP so the learning curve is huge.
to top it off the office had a massive staff turnover so there isnt really an 'old timer' to ask.

The optician/billing person who worked at this office before had VSP set up with it's own ledger/account in Compulink called "Mr VSP". No one who works there now, including the Dr, knows why this was set up this way.

Do any of you run it this way? if so, can you tell me why?? it's the only insurance company that is set up that way and the new optician wants to enter charges the same way we do for every other insurance company but it seems to me like there must be a reason that the other people were doing it the way they were.

[Myeyeonyou]

Oh boy are you in for it. We use compulink also and I know that we have it so that vsp has its own ledger and it autofills on prices and a alot more. Your best bet is to contact compulink and have them set you up with training. It will be much easier for you to learn from them because it is a very complicated system. Our office manager is still being trained and well its just difficult. Good luck!:hammer: